Privacy Policy

We may collect the following categories of information:

Contact Information: Your name, email address, telephone number, and billing or event address.

Event Information: Event dates, locations, attendee counts, equipment requirements, service preferences, and other details you provide when requesting a quote or booking services.

Transaction Information: Quotes, invoices, payment confirmations, billing information, deposits, refunds, and rental history. Payments may be processed through secure third-party payment providers.

Communications: Messages submitted through contact forms, email, phone, text, and other communication channels.

Website Usage Information: Information such as IP address, browser type, device information, referring websites, and pages visited, which may be collected through website hosting, analytics, cookies, and similar technologies.

We use personal information to:

• Respond to inquiries and provide event quotes.
• Process reservations, rental agreements, invoices, and payments.
• Coordinate customer pickups, deliveries, shipments, and returns.
• Provide DJ services, lighting, equipment support, and event production.
• Send booking confirmations, event reminders, and important service updates.
• Maintain customer records and improve our services.
• Maintain website security, prevent fraud, and troubleshoot technical issues.
• Send promotional communications when permitted by applicable law.
• Comply with legal, tax, accounting, and regulatory obligations.

We limit the personal information we request to what is reasonably necessary for these purposes.

Austin Silent Disco does not sell or rent customer contact lists to data brokers.

We may share information with trusted service providers when reasonably necessary to operate our business, including:

• Website hosting and form providers.
• Payment processors and invoicing services.
• Customer communication and management platforms.
• Delivery and shipping providers.
• Event contractors, DJs, and production personnel as necessary to fulfill a booking.
• Analytics, advertising, or website performance providers where these services are enabled.
• Professional advisers or legal authorities when required or permitted by law.

Service providers are expected to handle information appropriately and use it for authorized purposes.

Some analytics or advertising technologies, if enabled, may involve disclosures of device or browsing information that are classified as sharing or selling under certain privacy laws. Where applicable, we will provide the disclosures and opt-out choices required by law.

Our website may use cookies and similar technologies to operate correctly, remember preferences, measure visitor activity, and improve the user experience.

Embedded videos, social media features, and third-party services may also collect information according to their own privacy policies.

You can manage or block cookies through your browser settings and, where available, the website’s privacy preference controls.

When you contact Austin Silent Disco or book an event, we may communicate with you regarding your inquiry, reservation, payment, equipment pickup, delivery, or event logistics.

Promotional email messages will include a way to unsubscribe when required by law.

Marketing text messages, if offered, will be sent only with the consent required by applicable law. You may opt out of automated promotional texts by following the instructions provided in the message, including replying STOP where supported.

Submitting a quote request does not, by itself, require you to subscribe to promotional communications.

Austin Silent Disco may photograph or record events for business portfolios, social media, website galleries, and promotional materials when authorized and permitted by applicable law.

We respect event-specific privacy requirements, including restrictions established by schools, private event organizers, and corporate clients.

Images of minors used for promotional purposes may require appropriate permission from a parent, guardian, school, or other authorized party.

If you have a concern about an image or video appearing in our promotional materials, please contact us for review.

We use reasonable administrative, technical, and organizational measures appropriate to our business to protect personal information from unauthorized access, disclosure, misuse, or loss.

When third-party payment processors are used, payment information is handled through those providers.

No internet transmission or electronic storage system can be guaranteed completely secure.

We retain information for as long as reasonably necessary to manage customer relationships, provide services, resolve disputes, comply with tax and accounting obligations, and satisfy applicable legal requirements.

When personal information is no longer reasonably necessary, we take appropriate steps to delete, deidentify, or securely dispose of it.

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to opt out of certain data uses.

To submit a privacy request, email disco@austinsilentdisco.com with the subject line “Privacy Request.”

We may need to verify your identity before fulfilling a request. Certain information may be retained where legally required or permitted.

If your request is denied and applicable law provides an appeal right, you may appeal by replying with the subject line “Privacy Appeal.”

We will consider requests and respond as required by applicable law.

Our website is intended for individuals arranging or researching event services, not for children under the age of 13.

Although Austin Silent Disco provides entertainment for schools, youth groups, and family events, we do not knowingly solicit personal information directly from children under 13 through our website without appropriate authorization.

If you believe a child has submitted personal information without proper permission, please contact us.

Our website may link to third-party websites, payment platforms, ticketing systems, or social media services.

Austin Silent Disco is not responsible for the privacy practices of independently operated third-party websites. We encourage visitors to review their privacy policies.

We may update this Privacy Policy to reflect changes in our business practices, technology, or applicable laws.

The updated policy will be posted on our website with a revised effective date. Material changes will be communicated when required by law.

Austin Silent Disco LLC

Austin, Texas

Website: www.austinsilentdisco.com

Email: disco@austinsilentdisco.com

Phone: 512-608-5751

For questions regarding this Privacy Policy or your personal information, please contact us using the information above.